Privacy policy

Data Privacy and Data Protection

Progress Futures will need some of your information in order to provide you with our services. The information we ask for and use will depend on the specific support we’re providing.

If we are providing you with direct support then team members will discuss what information we will need and why with you whenever they ask for it.

At any time you have the right to see the information we have about you and the details of anyone we share it with. You can ask us to restrict the use of your information or to delete it. If we are able to do so we will honour wishes. Restricting the use of your information or deleting it may have an impact on our ability to provide you with our services. We may need to hold onto specific information for audit reasons, to demonstrate compliance with standards and obligations. We will tell you if this is the case. If you ask us to, we will send your information to a third party.

Our legal basis for processing your information will be for the performance of a contract with you, in the interests of a task sanctioned by a public authority, or in the public interest. If we are processing any sensitive information about you such as health or disability, this will be on the basis of employment and social security services, substantial public interest, or health and social care. There may be specific instances where we have a legal obligation to ask such as for equality monitoring. We will always tell you if this is the case.

Unless we are sharing information with others with your permission, we will keep your information within the UK and not share it with others unless there is a legal obligation or an emergency.

Below are the types of information and the reasons we use it.

Personal Data

More information on personal data we collect can be found in our Terms.


ARRAffinity - Necessary - Duration: session

ARRAffinity cookie is set by Azure app service, and allows the service to choose the right instance established by a user to deliver subsequent requests made by that user.